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FAQ

Frequently Asked Questions

  • Plumbing Services

    • What should I do in a plumbing emergency?

      Stay calm and act swiftly in a plumbing emergency. Immediately turn off the water supply using the shut-off valve, then reach out to Pacific Standard Plumbing for our dedicated 24/7 emergency support. Avoid using fixtures until our experts arrive to ensure a swift resolution.

    • How do I know if I need to repair or replace my plumbing fixtures?
      Signs like persistent leaks, inefficiency, or frequent repairs can indicate that it’s time to replace your plumbing fixtures. We can perform an assessment to recommend the best course of action.
    • How can I tell if I have a hidden water leak?

      Detecting hidden water leaks is crucial! Look out for unexplained increases in water bills, damp spots, or mold/mildew on walls or ceilings. With our advanced leak detection services, we'll locate and fix hidden leaks efficiently.

    • What should I do if I notice a decrease in water pressure?

      A decrease in water pressure could be caused by a number of issues. It’s best to call us for a professional diagnosis to address the problem effectively.

    • What causes low water pressure in my home?

      Low water pressure can be due to various factors, such as mineral build-up, leaks, or valve problems. Our experts conduct thorough inspections to pinpoint the issue and restore your water pressure to its optimal level.

    • Are your plumbers licensed and insured?

      Yes, all of our plumbing specialists are fully licensed and insured to ensure top-quality services for our clients.

    • How can I maintain my garbage disposal?

      Keep your garbage disposal in top shape by avoiding items like bones or fruit pits. Treat it to regular cleaning by grinding ice cubes and citrus peels, ensuring it remains in peak condition.

    • What makes Pacific Standard Plumbing different from other plumbing services?
      Our commitment to quality, customer service, and our understanding of the unique plumbing needs of local residents set us apart.
    • How do I know if my commercial property's plumbing needs an upgrade?

      Signs indicating the need for plumbing upgrades in commercial properties include frequent leaks, outdated fixtures, inconsistent water pressure, or increased water bills. Our team can assess your property and recommend suitable upgrades for improved efficiency.

    • How can I improve water efficiency in my property?

      Upgrading to water-efficient fixtures, implementing leak detection systems, and regular maintenance can significantly enhance water efficiency. Our experts can recommend and install water-saving solutions tailored to your specific needs.

    • What are the signs that indicate my toilet flapper needs replacement?

      Here are some indicators that your toilet flapper may need to be replaced:

      • Constant Running: If your toilet continues to run even after flushing, it could indicate a worn or faulty flapper.
      • Incomplete Flush: If the toilet does not flush properly or leaves behind waste, the flapper may not be sealing properly.

      • Water Leaks: Check for water leaks around the base of the toilet or in the bowl, which may indicate a flapper that isn't sealing properly.

      • Visible Wear and Tear: Inspect the flapper for signs of wear, such as cracks, deterioration, or mineral buildup, which can affect its performance.

      • Age of Flapper: If your toilet flapper is several years old or has not been replaced in a long time, it may be time for a new one to ensure optimal flushing efficiency.

    • What should I do if my water bill suddenly increases?

      If you notice a sudden spike in your water bill, take the following steps to identify the cause:

      • Check for Leaks: Inspect your plumbing fixtures, pipes, and water-using appliances for any visible leaks or signs of water damage.

      • Monitor Water Usage: Keep track of your water usage habits and look for any significant changes that could account for the increase in water consumption.

      • Read the Meter: Check your water meter for signs of continuous water usage, even when no water is being actively used in the house, which could indicate a hidden leak.

      • Contact a Professional: If you're unable to identify the cause of the increased water bill, consider hiring a professional plumber to conduct a thorough inspection and leak detection analysis.

    • How do I know if my garbage disposal needs to be replaced?

      Here are some indications that your garbage disposal may need replacement:

      • Persistent Clogs: If your garbage disposal frequently clogs or jams despite attempts to clear it, it may be a sign of mechanical failure or damage.

      • Strange Noises: Grinding, rattling, or loud noises coming from the garbage disposal could indicate worn or damaged components that require replacement.

      • Leaks or Rust: Visible leaks, corrosion, or rust on the garbage disposal unit may indicate deteriorating seals or internal components that necessitate replacement.

      • Foul Odors: Lingering odors emanating from the garbage disposal, even after cleaning, may indicate bacterial growth or decomposition within the unit, signaling the need for replacement.

      • Age of Unit: If your garbage disposal is more than 10-15 years old or nearing the end of its expected lifespan, it may be more cost-effective to replace it with a newer, more efficient model.

    • How can I prevent plumbing issues while on vacation?
      Preventing plumbing issues while on vacation is crucial to avoiding water damage and costly repairs upon your return. Before leaving, shut off the main water supply to your home to prevent leaks or burst pipes. Consider draining your pipes or setting your thermostat to maintain a consistent temperature to prevent freezing in colder climates. Additionally, ask a trusted neighbor or friend to check on your home periodically and address any potential issues in your absence.
    • What are the advantages of using PEX piping in plumbing systems?
      PEX piping offers several advantages over traditional materials such as copper or PVC, including flexibility, durability, and ease of installation. PEX piping is highly resistant to corrosion and freezing, making it suitable for a wide range of plumbing applications. Its flexibility allows for easier installation in tight spaces and reduces the need for additional fittings, minimizing the risk of leaks and improving overall system efficiency.
    • How do I choose the right plumbing contractor for my home?
      Choosing the right plumbing contractor is crucial for ensuring quality workmanship and customer satisfaction in your home. Start by researching local plumbers and reading reviews from past customers to gauge their reputation and reliability. Verify that the plumber is licensed, insured, and experienced in handling Ventura County's unique plumbing challenges. Ultimately, choose a plumbing contractor who prioritizes transparency, communication, and customer service to ensure a positive experience for your Ventura County home.
  • Drain & Sewer

    • How often should I have my drains cleaned?

      We recommend professional drain cleaning annually, but frequency may vary based on usage and other factors.

    • What are the benefits of hydro-jetting for drain cleaning in Ventura County?
      Hydro-jetting is a highly effective method for clearing stubborn clogs and buildup from drains and sewer lines in Orange County. This powerful technique uses high-pressure water jets to break up debris, mineral deposits, and tree roots, restoring optimal flow and preventing future blockages. Hydro-jetting is environmentally friendly and safe for your plumbing system, making it an ideal choice for maintaining clear and efficient drains in your Orange County home.
    • Is hydro jetting safe for all types of pipes?

      Hydro jetting is safe for most modern plumbing systems, but we'll assess your pipes before recommending this service.

    • What are the advantages of trenchless sewer repair?

      Trenchless sewer repair offers several advantages over traditional methods:

      • Minimal Disruption: Trenchless techniques require minimal excavation, reducing disruption to landscaping, driveways, and other structures on your property.

      • Faster Completion: Trenchless repairs can be completed in less time than traditional methods, minimizing downtime and inconvenience for homeowners.

      • Cost-Effective: While initial costs may be slightly higher, trenchless sewer repair can save money in the long run by avoiding the need for extensive excavation and restoration work.

      • Durable and Long-Lasting: Trenchless materials, such as epoxy resin liners, create strong, seamless pipelines that resist corrosion and root intrusion for years to come.

      • Environmentally Friendly: Trenchless methods minimize soil disturbance and reduce the environmental impact associated with traditional excavation techniques, making them a greener choice for sewer repair.

    • How long does a sewer line replacement typically take?

      The duration varies, but most replacements can be completed in 1-3 days.

    • How do I prevent clogged drains in my home?

      Keep your drains clear by performing regular cleaning. Remove debris from sink and shower drains and utilize drain screens to catch hair and large particles. Remember, avoid pouring grease or oils down the drains to prevent blockages!

    • Do you offer emergency drain and sewage services?

      Yes, we provide 24/7 emergency services for urgent drain and sewage issues.

    • Why should I consider hiring a professional for drain cleaning?

      Professional drain cleaning offers several benefits:

      • Effective Removal of Blockages: Professionals use specialized equipment to effectively remove stubborn clogs and blockages from drains.

      • Preventative Maintenance: Regular drain cleaning can prevent future clogs and potential plumbing issues, saving you time and money in the long run.

      • Improved Drain Performance: Clean drains allow for better water flow, reducing the risk of backups and foul odors.

      • Safe and Environmentally Friendly: Professionals use eco-friendly methods and equipment to clean drains without harsh chemicals, minimizing environmental impact.

      • Expertise and Experience: Trained plumbers have the knowledge and experience to identify underlying issues and provide comprehensive solutions for optimal drain health.

    • Are there warning signs my sewer line needs attention?

      Watch out for slow drains, odd noises, foul odors, or water pooling in unexpected areas. If you notice any of these signs, get in touch with us for professional inspection and an expert resolution.

  • Water Treatment

    • How often should I maintain my water treatment system?

      Maintenance frequency depends on the system, but most require some attention every 6-12 months.

    • What are the benefits of installing a water softener system?
      Water softener systems offer numerous benefits, including improved water quality, reduced mineral buildup in plumbing fixtures, and extended appliance lifespan. By removing hard minerals such as calcium and magnesium from your water supply, a water softener can prevent scale buildup in pipes, faucets, and appliances, leading to better-tasting water and reduced maintenance costs over time.
    • Can water softeners remove all contaminants?

      Water softeners primarily address hard water minerals. For comprehensive contaminant removal, consider a multi-stage filtration system.

    • How long do reverse osmosis systems last?

      With the right maintenance, a reverse osmosis system can last 10-15 years.

    • Do you offer water quality guarantees?

      Yes, we stand behind our water treatment solutions and offer guarantees on both our workmanship and our water treatment system installation services.

  • Burst Pipe Repair

    • How do I prevent water damage from a burst pipe?

      To prevent water damage from a burst pipe, consider these tips:

      • Regular Maintenance: Schedule regular inspections by a professional plumber to identify and address potential issues before they escalate.

      • Monitor Water Pressure: Keep an eye on water pressure levels, as excessive pressure can strain pipes and increase the risk of bursts.

      • Shut Off Water: Know the location of your main water shut-off valve and how to turn it off quickly in case of emergencies.

      • Install Leak Detection Devices: Consider installing water leak detection devices that can alert you to potential leaks before they cause significant damage.

    • Can a burst pipe be repaired?

      Yes, burst pipes can be repaired, often through patching or replacing sections, depending on the damage extent.

    • What should I do if my pipes are frozen?

      If your pipes are frozen, thaw frozen pipes gently using warm air from a hair dryer or hot water towels, and keep faucets open to facilitate thawing.

    • How much does a burst pipe repair cost?

      The cost of a burst pipe repair varies based on the damage's extent and the repair's complexity. Prices can increase if there is significant water damage to the home or the plumbing system requires extensive repairs. Call us for a quote. 

    • How long does it take to fix a burst water pipe?

      Fixing a burst water pipe can take a few hours to a full day, depending on damage severity and repair complexity.

  • Water Heaters

    • How long do water heaters typically last?

      Expect tank water heaters to last around 8-12 years, while tankless ones can serve you up to 20 years with proper maintenance. Our team offers advice on maintenance and replacement when necessary.

    • How much does it cost to install a water heater?

      Water heater installation costs depend on the type and size of the unit you choose. Typically, tankless water heaters tend to have higher installation costs compared to traditional tank models. For a detailed estimate, please reach out to us for a personalized quote.

    • Should you repair or replace your water heater?

      The decision to replace or repair a water heater can depend on several factors: the unit's age, the specific issues it's experiencing, and the projected repair expenses. Typically, if your water heater is nearing or has surpassed its expected lifespan of 10-15 years, or if the cost of repairs approaches or exceeds half that of a new unit, opting for a replacement could be the more cost-effective decision.

    • How long do water heaters last?

      Traditional tank water heaters usually have a lifespan of 8 to 12 years. In contrast, with proper maintenance, tankless water heaters can remain operational for 20 years or even longer.